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1.0 Terms and Conditions 

Introduction

This document outlines the consolidated terms and conditions, privacy policies, and agreements governing services provided by Nutricise Ltd, trading as 4thDiscipline, under the direction of Ms Claire Fudge. These terms apply to coaching, consultations, and other services provided through our website, events, or clinics.

Coaching and Consultation : Agreement and Terms of Service

Scope of Services

Our coaching and consultation sessions aim to provide tailored nutritional and performance strategies. The process involves a 6 step Framework including but not limited to:

  1. Analysis of your needs, goals, and health metrics.
  2. Goal Setting with SMART objectives.
  3. Knowledge 
  4. Action Planning with steps tailored to you.
  5. Accountability and reflection to measure progress.
  6. Relapse Prevention Planning  for enhanced performance and long-term optimisation.

Services include, but are not limited to:

  • One-on-one coaching sessions.
  • Initial and review consultations.
  • Performance nutrition assessments.
  • Meal planning and intuitive eating guidance.
  • Support for clinical and sports-specific nutrition
  • Events 

Duration and Fees

  • Initial Contract Period: A minimum of 3 months for coaching agreements.
  • Consultation Fees: Fees must be paid in advance to confirm your booking. Specific pricing will be outlined in your invoice.
  • Payment Options: Payment can be made via Crezco or direct bank transfer. A recurring payment system may be offered.

Invoices must be settled within 3 days of issuance, unless otherwise agreed. 

Late payments beyond 28 days will incur a 2% monthly fee, and services may be suspended.

Changes and Cancellations

  • A minimum of 48 hours’ notice is required to reschedule or cancel appointments. Failure to do so may result in a charge of 50-100% of the session fee.
  • Coaching level adjustments or cancellations require one full billing cycle notice after the initial 3-month contract.

Missed Appointments and Delays

If you arrive late, the full session fee applies, but the duration will be shortened to avoid impacting subsequent clients.

Privacy and Data Protection

Please also see our privacy policy in section 2.0.

Data Controller

Ms Claire Fudge is the Data Controller for Nutricise Ltd, trading as 4th Discipline. We comply with the Data Protection Act and are registered with the Information Officer’s Commission (IOC).

Personal Information

We collect and process personal information (e.g., name, contact details, medical history) to provide services effectively. Your data is used for:

  • Service delivery.
  • Communication.
  • Audit and research purposes.

 

Data Retention

  • Personal and clinical data is retained for 8 years after the conclusion of services, as required by law.
  • Data is securely stored and will not be shared with third parties without consent.

Client Rights

You have the right to access, correct, or request deletion of your data. Requests can be sent to [email protected].

Supplement and Consent Policies

Supplement Disclaimer

Clients are responsible for ensuring any supplements taken are batch-tested and certified. Resources:

Contacting Healthcare Professionals

With your consent, we may contact other healthcare professionals to optimise your care. In cases of health and safety risks, we may act in your best interests without prior consent.

Please see the electronic consent forms sent before your consultation

Feedback, Testimonials, and Marketing

Feedback

We welcome feedback via surveys or direct communication. If you are dissatisfied, please contact us at [email protected] immediately so we can address your concerns.

 

Recommendations and Testimonials

We welcome recommendations and testimonials  with prior consent. These may be shared on platforms, including our website, social media platforms, including IG, LinkedIn, and at events. Consent can be withdrawn at any time.

Group Coaching, Academy and Courses

Participation Agreement

Participants commit to full-term contracts as detailed in personal agreements. Attendance at live workshops  is encouraged, but recorded content will be available for review.

Late Enrolment

Participants joining late to an event or course must catch up on missed sessions independently. Payments will be adjusted to ensure full payment by the course end.

Governing Law

This agreement is governed by the laws of England and Wales. Any disputes will be resolved exclusively within this jurisdiction.

For any questions or clarifications, please contact:

 

2.0 Privacy and Data Protection Policy


Your privacy is important to us. Please also see our privacy policy for additional details.

Data Controller

Ms Claire Fudge is the Data Controller for Nutricise Ltd, trading as 4th Discipline. We comply with the Data Protection Act and are registered with the Information Officer’s Commission (IOC).

Personal Information

We collect and process personal information (e.g., name, contact details, medical history) to provide effective services, such as:

  • Service delivery, including nutrition consultations and client assessments.
  • Communication regarding services, resources, or events.
  • Audit and research purposes.
  • Customer satisfaction surveys and trend analysis.

Whenever you provide personal information—whether through our website, email, telephone, or video conferencing—we treat your data in accordance with this policy. By submitting your details, you consent to the processing of your information by Nutricise Ltd, 4th Discipline, and its agents in compliance with current legislation and best practices.

Use and Storage of Your Personal Information

We use your information for purposes such as:

  • Processing requests, enquiries, and complaints.
  • Updating our records.
  • Preventing fraud.
  • Recommending relevant products and services.
  • Enabling third parties to carry out services on our behalf (e.g., MailChimp, SurveyMonkey, Nutritics, Kajabi, Writeupp).

Your information is securely stored and retained only as long as necessary. Clinical data is retained for 8 years after services conclude, as required by law. Other data will be securely deleted when no longer needed unless you opt in for ongoing communications.

If your information is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as when using U.S.-based email providers.

Sharing of Your Personal Information

We may share your personal information:

  • With agents and service providers (e.g., for email campaigns, training, or data hosting).
  • When required by law.
  • With your explicit consent.

We will always disclose if information is shared with a third party for specific purposes, such as promotions or affiliate marketing.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletions.
  • Opt out of communications at any time.

To request access or corrections, email us at [email protected].
A ÂŁ10 administration fee may apply for processing access requests.

Data Collection and Retention

Nutricise Ltd trading as 4th Discipline collect emails and personal data transparently for services, resources, and marketing offers. All offers are carefully considered to ensure their relevance and benefit. You may unsubscribe from communications at any time using the link provided in emails.

Clinical data for consultations is retained for 8 years and securely destroyed afterward.

Partnerships, Advertising, and Reviews

We maintain transparency and integrity in all partnerships and any  promotions. Any incentives received do not influence our opinions or recommendations, and we will be transparent when we have received any funding for research or if we have been offered a incentive.  Affiliate marketing initiatives are clearly labelled, and endorsements are based solely on alignment with our values and audience needs.

For any questions or clarifications, please contact:

VAT

Registered Office: Nutricise Ltd, Wilkes Tranter & Co Limited, Brook House, Moss Grove, Kingswinford, West Midlands, DY6 9HS

Company Registration No: 07151039 - This company was incorporated in England and Wales

VAT Number: 351451913

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